Biocool Clean my Pool Filter

Water

Q: Can I use lake or sea water in the tub?

A: Yes you can, as the heater is made of marine aluminium. The heaters are protected with galvanic anodes similarly to sea boats and outboard motors. Galvanic anodes protect the heater from corrosion if seawater or maintenance chemicals are used in the tub (In Kirami’s newest heaters, this is implemented with a magnesiumanode rod). There is no need to even rinse the heater with freshwater after use. All of our hot tubs can be used with sea and lake water. However, we recommend paying special attention to water hygiene when using sea or lake water. If you have any suspicions regarding the cleanliness of the water, you should change the water and clean the hot tub. You should change the water in the tub after each use.

Q: How often should I change the bathwater?

A: We recommend changing the bathwater after one or two days in normal family use. With correct filter and chemical use, the water can stay usable for bathing for 1–3 months. You should always use a sanitising chemical if you bathe in the water more than once.

Q: How can I extend the useful life of the bathwater?

A: You can extend the useful life of the water significantly by using a filter and pool chemicals. Read more about water hygiene on the product pages.

Q: Can I use products such as bath fragrances in the hot tub?

A: You can use bath fragrances and salts in the hot tub, provided that the pH value of the water remains at 7.2–7.6 and you follow the dosage instructions. After using such products, we recommend thoroughly rinsing the inside of the heater.

Q: How can I drain the hot tub of water?

A: The hot tub features an outlet from which the water is drained through a discharge pipe. Place the hot tub so that draining the water does not cause any problems. If necessary, use a hose to guide the water further away.

Q: Can I release bathwater into the garden?

A: Generally yes, provided that the chemicals used and local regulations are taken into account.

Q: Why does the water smell musty when I remove the tub cover after heating?

A: When you cover the tub and the water does not get any oxygen while being heated, it may develop a slightly musty odour. If you remove the cover 5 minutes before using the tub, the water will have time to breathe and the odour will dissipate.

BioCool water treatment products

Answers to frequently asked questions about BioCool products from private customers with hot tubs or spas.

Q: How Biocool Disinfect my pool works?

The active substance in Disinfect my pool – Didecyldimethylammonium chloride (DDAC) – has a long carbon chain, and this “tail” penetrates the cell membrane of bacteria, which causes the bacterial membrane to start to leak, and the cell dies. The same principle applies to viruses where DDAC also has an effect.

Q: What is the difference between standard chlorine and BioCool Pool Disinfection?

A: The most important differences between chlorine and BioCool pool products are:

• BioCool does not release any active chlorine and therefore does not generate any chloramines that can present a health hazard and lead to allergies.
• BioCool is odourless.
• BioCool is easily biodegraded in nature.
• BioCool is easy to use as it can be dosed directly from the bottle without spillage. You avoid the need to measure free and bound chlorine, pH and alkalinity.
• No supplementary products are required.
• BioCool has been proven to be effective in both laboratory tests and tests on extensively used pools.

BioCool is easily biodegraded in nature

Q: Why does BioCool Pool Disinfection eliminate the need to check the pH of my pool?

A: Unlike BioCool Pool Disinfection, chlorine is sensitive to the pH level of water and requires a constant pH level between 7.2-7.6 in order to function. When using conventional chlorine, a low pH level (acidic) may cause eye and skin irritation, as well as corrosion to pool accessories and equipment. If the pH value is too high, the chlorine will be less effective and algal growth will increase rapidly in the pool water. BioCool’s products differ significantly in that they disinfect the water regardless of pH level, making monitoring unnecessary.

Q: What happens if I accidently overdose?

A: A slight overdose of BioCool products presents no danger. We recommend that you avoid bathing for 12 hours after any overdose, just as after applying a standard dose.

Q: Can pool water be drained directly on the ground?

A: BioCool products are biodegradable. This means that in most cases pool water can be drained directly onto the ground; however, each municipality has its own regulations for emptying pools of water. We therefore recommend that you familiarise yourself with local regulations before emptying your pool.

Specific issues related to pools with filters

Q: How often do I need to change the water in a hot tub or spa equipped with a filter?

A: It is advisable to change the water 2-3 times a year when using water equivalent to drinking water quality. Take care to dose BioCool products according to the manufacturer’s instructions and to replace the filter at regular intervals in order to ensure that pool water maintains an even quality.

BioCool Disinfect my pool – is easy to use as it can be dosed directly from the bottle without spillage.

Q: Should I turn on the bubbles when dosing BioCool Disinfect, as this is necessary when adding chlorine?

A: It is sufficient to have the circulation switched on in the tub for the product to effectively disinfect the water.

Q: Why has a brown line formed around the edge of the tub?

A: When you use the disinfectant Disinfect my pool in your hot tub, the active substance interacts with microorganisms and other particles in your water. The product binds to dirt in the water and a process of precipitation may occur, which can become visible in the form of a brown line around the edge of the tub.

If a brown line forms around the edge of your tub, wipe it away and make sure that the filter is clean and the circulation is active. Then let the water treatment system and the disinfectant do their job, and the water will clear up!

Q: Why has foam formed in the water in my hot tub?

When you fill the tub with new water and add Disinfect my pool, foam can sometimes form when you start the bubble system. This foam is formed by particles that already exist in your water and bind to the disinfectant. All water can contain particles, even water that looks nice and clear. The foam may have a slight brown colour, which is due to particles and dirt in the tub being collected by the foam.

Q: How often should I clean my filter?

A: You should regularly clean your filter using BioCool Pool Filter Clean, 1-4 times per month. During the high season you may need to clean your filter every week, while during the low season once a month should suffice. Water quality, circulation and bubble function are dependent on a clean. efficient filter.

The filter collects particles from the water. If the filter is heavily soiled, you may need to repeat clean and increase the frequency of cleaning.

BioCool Clean my poolfilter

If you are experiencing problems with foam, there are several things that you can do:

• Turn off the bubble system (if you are using one).
• Remove as much foam as possible from the hot tub.
• Wipe away any brown line that has formed around the edge of the tub.
• Make sure that the filter is clean and the circulation is active.
• Let the water treatment system and the disinfectant do their job for a day or two. This usually causes the foam to disappear.
• If you are still experiencing a problem, add a defoamer.

Other causes of foam formation could include ordinary surfactants that exist in many of our household products such as detergent, soap, shampoo and skin cream. If there are residues of surfactants on our swimwear, in our hair or on our skin, we take them with us when we get into the hot tub. When the surfactants end up in the warm water in the tub, they dissolve and may form foam in the tub.

Therefore, not only is it important to shower and wash away ordinary dirt before you get into your hot tub, it is also important to wash away any residues of soap or skin cream, and to ensure that your swimwear has been thoroughly rinsed.

Q: How often should I replace the filter?

A: The frequency with which you need to replace your filter depends on the chosen supplier. Read the packaging to find out what applies to your particular filter. The working lives of all filters are extended by continuously cleaning and allowing the filter to dry for 24 hours after cleaning before use.

Q: Why doesn’t my filter get clean?

A: There are a number of possible reasons; however, the most common cause is that the filter is old and requires replacement. It may also be heavily soiled and in need of cleaning twice in succession.

Do the following: Rinse off all visible dirt using a hose. Once rinsed, use BioCool Pool Filter Clean to dissolve fat and disinfect the filter. When the filter has been cleaned according to the manufacturer’s instructions, it is important to rinse off the dirt and fat released by the filter, including in folds in the filter. Use a hose to clean the filter, preferably with a nozzle. Allow the filter to dry for 24 hours before using again. The efficiency of the filter will decline over time and it can only be reused a limited number of times. Make sure you have spare filters at home so that you can easily replace them.

Specific issues related to pools without filters

Q: How often do I need to change the water in a hot tub without a filter?

A: Water in hot tubs without a filtering system should be changed more often, as particles that accumulate in the water during bathing provide nutrition for microorganisms. Even if the water is disinfected, it will become turbid, indicating that there is growth in the water. Replace the water at least every three days, depending on how often you bathe.

Q: Is there anything particular I should bear in mind when dosing a filterless tub?

A: Dose according to the instructions and stir thoroughly to ensure that the disinfectant mixes well with the water. Dose after every bathing session and then wait 12 hours before bathing again to allow time for the product to disinfect the water.

Read more about the products:

BioCool Disinfect my pool is

• Chlorine-free – does not release active chlorine and thus does not generate any chloramines, which are harmful to people’s health
• Odourless
• Biodegradable
• Easy to use and dose (dosing occurs directly from the bottle, thus eliminating the risk of spillage when using an external dose measurement device)
• No complementary products are required (although it is possible to also use chlorine to complement the product, for example during the transition to Biocool Disinfect my pool, or if there is some other reason to want to use chlorine or e.g. a flocculating agent)
• Proven effectiveness

BioCool Clear my pool water is

• Gentle – the product carries the Swedish Asthma and Allergy Association’s mark
• Chlorine-free
• Odourless
• Biodegradable
• Easy to use
• Proven effectiveness

BioCool Clean my poolfilter is

• Gentle – the product carries the Swedish Asthma and Allergy Association’s mark
• Chlorine-free (does not contain any forms of chlorine, a substance that wears down the fibres in the filter, does not release active chlorine and thus does not generate any chloramines, which are harmful to people’s health)
• Odourless
• Biodegradable
• The filter’s useful life is extended
• Reduced waste thanks to a longer useful life for the filter
• Easy to use (no complicated processes; just soak and rinse)
• Proven effectiveness

Tub maintenance and durability

Get your hot tub cleaned up for summer

Q: What is the service life of the hot tub?

A: The service life of plastic and aluminium tubs is more than 10 years, but the wooden parts (panels) age/wear over time. The service life of wooden tubs is approximately 5–10 years, depending on how well it is maintained (washing, oiling and good ventilation).

Q: Are plastic or aluminium hot tubs easier to keep clean than wooden models?

A: Plastic and aluminium tubs are easier to clean, as dirt and impurities come off more easily from their smooth inner surfaces.

Q: How should I maintain the inner surface of the hot tub?

A: We recommend regularly washing the inner surface with detergent (such as Kirami Biopesu), rinsing it with water and drying it thoroughly. The inner surface of a wooden tub requires more thorough cleaning than plastic and aluminium tubs. However, take care not to scrub the inner surfaces too vigorously in order to avoid scratches.

Q: Can I treat the inner surface of a wooden hot tub with oil?

A: We do not recommend treating the inner surface of a wooden tub with oil or other similar substances, as they dissolve into the bathwater when the water is heated. The outer panels can be treated with various wood oils or stains, both water and solvent-dilutable. In other words, you can use almost any wood treating products sold at hardware stores.

Q: How should I maintain the outer surface of the hot tub?

A: Stained, Thermowood and spruce surfaces can be treated with wood oil, provided that they do not form a layer that could damage the panels as the wood swells and shrinks. For Thermowood and stained spruce panels, you can use Teknos Woodex Aqua wood oil with a suitable shade of brown. Composite panels only need to be washed every once in a while. Red cedar panels can be treated with paraffin oil. When treating the tub panels, you can remove the outer hoops or cover them with adhesive tape during treatment, immediately removing any splashes or runoffs.

Q: Why does Thermowood not shrink and become leaky?

A: Thermowood swells and shrinks considerably less than untreated wood. Therefore, it does not become leaky as easily as conventional spruce tubs. Due to the stability of the material, certain spots have been sealed with silicone.

Q: My wooden hot tub is leaking. What should I do?

A: Hot tubs made of Thermowood may leak if left unused for an extended period of time or when used for the first time. This is perfectly normal, and the leaking will subside over time. When used on a regular basis, the hot tub becomes watertight. Knots in the wood may leak for a long time.

Hot tubs made of untreated spruce are subject to significant shrinkage and must therefore be swollen with water after periods of unuse.

If a tub with plastic inner surfaces is leaking, check the heater, outlet valve and other possible lead-throughs and joints and tighten or reattach them carefully. If these measures do not solve the problem, check how low the water surface of the tub decreases due to the leak and contact our customer service.

Q: Why am I unable to remove the rubber plug from the outlet valve?

A: The rubber plug may get stuck on the outlet valve if it has been tightened for a long time. It the plug is stuck, we recommend loosening the threads and giving the plug some time to regain its shape and loosen up before the removal. You can prevent the plug from getting stuck with regular cleaning and keeping it loose/untightened when the tub is not being used.

Q: How do I know how much chlorine I should use in the bathwater?

A: You can find dosage instructions for chlorine in the package labels and in the separate instructions of our starter kit.

Q: Why is plastic a good material choice for the hot tub?

A: Plastic is a homogeneous and wear-resistant material. Plastic has a dirt-repellent surface, enabling quick and easy cleaning. You can also clean it with a pressure washer. Plastic requires no maintenance, withstands time, is UV-protected and can be used in any weather. It is environmentally friendly and recyclable.

Q: How does the hot tub filter work?

A: Kirami offers two filter options: a light filter and a sand filter.

The operating principle of the light filter is that water is first sucked through a coarse filter floating on the surface, from where it is transferred into a submerged fibre filter cartridge. A pump on the bottom of the device pumps the filtered water back into the tub.

The operating principle of the sand filter is that water is sucked out of the tub with a pump and transferred with pressure through the filtering material inside the filter tank, cleaning the water. For filtering material, you can use conventional filter sand or Kirami filter fibre.

Filters mix the water in the tub when used. Do not use a filter while bathing. Filters only remove mechanical dirt, while bacteria can be controlled with chemicals.

Safety

Safety data sheet

Here we have gathered links to the safety data sheets of our products and labels.

• Safety data sheet_SDS PoolClear Clearmypoolwater_ENG
• Safety data sheet_SDS Pooldesinfektion Disinfectmypool_ENG
• Safety data sheet_SDS PoolFilterClean Cleanmypoolfilter_ENG
• Safety data sheet_SDS PoolChock PoolCare Shockmypoolsystem_EN

Biocool labels:

• Desinfect my pool
• Clear my pool water (front page)
• Clear my pool water (the back of the label)
• Clean my pool filter
• Shock my pool system

Biocool provides gentle, simple and effective products
for clean water and healthy skin.

Manuals

Here you can find user manuals for our products.

 Biocool label and user manual, multilanguage  (877.41 KB)

 Biowash spray Safety data sheet English  (193.53 KB)

 Breezy User manual  (2.92 MB)

 CF23 cartidge filter user manual  (2.73 MB)

 Comfort Family hot tub user manual  (2.23 MB)

 Comfort Steady user manual  (2.4 MB)

 Cube User manual  (1.48 MB)

 Cult user manual  (1.38 MB)

 Disinfect my pool safety data sheet  (237.33 KB)

 Extension pipekit manual  (461.6 KB)

 Filter connection kit manual  (993.11 KB)

 Handedness of Door  (260.47 KB)

 Hang on filter manual  (640.42 KB)

 Hazy ohje  (2.4 MB)

 Hydro user manual FI & SE  (665.86 KB)

  Juomateline Woody manual  (532.99 KB)

 Kirami FinVision -sauna Infrared English  (424.47 KB)

 Kirami FinVision -sauna Nordic misty – User manual  (22.02 MB)

 Kirami FinVision -sauna Nordic misty – User manual  (25.6 MB)

 Kirami Original Tiny Multilanguage  (2.01 MB)

 Macu user manual  (1.21 MB)

 Manual for Lead through / hose kit for Woody hot tubs  (772.23 KB)

 Massfilter MF250 manual  (2.35 MB)

 Micu heater manual multilanguage  (1.06 MB)

 Origianl Tiny User manual  (33.64 MB)

 Original Chill hot tub user manual  (2.58 MB)

 Original Chill Manual multilanguage  (2.58 MB)

 Original Woody User manual  (2.23 MB)

 Permium Grandy user manual  (1.3 MB)

 Premium Flow Multilanguage  (29.42 MB)

 Premium Pearly user manual  (2.38 MB)

 Roasty Boss grill user manual multilanguage  (1.54 MB)

 Roasty Boss Pot user manual  (294.18 KB)

 Roasty Boss pot user manual multilanguage  (294.18 KB)

 Roasty Boss user manual  (1.54 MB)

 Shock my spa safety data sheet  (245 KB)

 Sootwash Safety data sheet English  (195.63 KB)

 Stepin manual  (1.54 MB)

 Tiny User manual  (4.7 MB)

 Triholdy manual  (788.8 KB)

 Tube Aluminium / Plastic manual  (981.57 KB)

 Tube Woody user manual  (866 KB)

 Tubtainer 2 user manual  (3.7 MB)

 Tubtainer 2 user manual multilanguage  (3.7 MB)

 User manual Comfort Family hot tubs  (2.23 MB)

 User manual SI2000  (1.02 MB)

 Waterbass manual multilanguage  (3.7 MB)

 Woody user manual (2.6 MB)